Magicshine UK® is, primarily, a family owned and run business. For our customers that means old fashioned business values such as replying to e-mails the same day, real people answering phones, sound, genuine advice and, when necessary, a no quibble comprehensive warranty on the products we sell. “Ridiculously good customer service” as one forum contributor commented.
Originally we ran the business from home but have now moved to dedicated business premises in Northampton, not far at all from the M1. The kettle is always on, biscuits always available so a warm and friendly greeting awaits anyone who wants to look at products or ‘try before they buy’.
We take our sport seriously; between us we ‘Smash Fat’, take part in long distance trail running , triathlons, duathlons and ride bikes up and down mountains as well as the length and breadth of the country. We know the products we like and this determines what we want to sell through our business. Quality, usefulness and value are the 3 criteria we use to determine what we sell.
A few facts about Magicshine UK®:
- The first on-line retailer of Magicshine and now the exclusive distributor for UK and Ireland.
- The only retailer offering 12 month warranty on every item, including batteries which is twice as long as the manufacturer offers!
- Magicshine UK® is a registered trade name and shows you are dealing with the genuine, original dealer – no grey imports here!
- All orders received before 3pm are despatched the same day by Royal Mail Recorded Delivery.