Mountain Bull offer a 12 month, no quibble warranty based on the belief we should treat our customers the way we like to be treated. 7 day exchange if you change your mind All we ask is that the item is returned in 'as new' condition with all accessories and the original box. 12 month warranty on all goods. Simply tell us what the problem is, quote your original invoice number (goods must have been purchased from www.mountainbull.co.uk. If you can't find the invoice number, don't panic, just give us a call on 01604 452423 We send out a replacement item with a returns label for the faulty item All we ask is that you return the faulty item to us. Mountain Bull - not just great products.